Shipping policy

At sharbatidates, we are committed to providing the best quality Dates and ensuring they reach you in perfect condition. Please review our shipping policy for more details about your orders:

 

1. Shipping Time:

  • 1-2 Business Days delivery for prepaid orders after receiving payment confirmation.
  • Standard delivery usually takes 3-4 business days depending on your location.
  • Delivery times may vary based on your geographical area. Some remote locations may take longer than usual.

2. Shipping Costs:

  • Free shipping for orders above ₹3,000
  • For orders below ₹3,000, a shipping fee will apply.

3. Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your order status on the courier provider’s website.

4. Delivery Locations:

  • We currently offer shipping to all over India.
  • For any specific location, please check availability on the checkout page or contact customer support for assistance.

5. Packaging:

  • We take great care in packaging your dry fruits to ensure they arrive safely and fresh.
  • All items are carefully packed using eco-friendly materials.

6. Delays:

  • While we strive to deliver your orders on time, delivery might be delayed due to reasons beyond our control, such as:
    • Weather conditions
    • Courier delays
    • Public holidays

If there are any significant delays, you will be notified immediately.

7. Shipping Restrictions:

  • We do not ship to P.O. Box addresses.

8. Damaged or Missing Items:

  • If your product arrives damaged or if something is missing, please contact us within 48 hours of receiving your order. We will resolve the issue with either a refund or a replacement.

9. Return & Exchange:

  • Due to the nature of our products, we do not accept returns or exchanges unless the product is damaged or defective. For more details, please check our Return & Refund Policy.

Contact Us:

If you have any questions regarding shipping, please feel free to contact our customer support at mailus@tbjonline.com or

+91-6300001846